Shipping Policy

This Shipping and Delivery Policy outlines the terms and conditions regarding the shipment and delivery of products purchased through our website.

Order Processing: Once an order is placed on our website, it will be processed within 2 business days. Please note that orders are processed and shipped on business days (Monday through Friday), excluding national holidays.

Shipping Methods: We offer several shipping methods to ensure the prompt and efficient delivery of your order. The available shipping options, along with estimated delivery times and costs, will be presented during the checkout process. Please select the preferred shipping method that best suits your needs.

Shipping Destinations: We currently ship to addresses within India. If your location is not within our shipping zone, kindly reach out to our customer service to explore alternative options.

Shipping Charges: Shipping charges are calculated based on the chosen shipping method and the destination of the order. The shipping costs will be displayed during the checkout process before the finalization of the order.

Delivery Time frame: The delivery time frame is estimated from the date of order processing and may vary based on the shipping method selected, the destination address, and unforeseen circumstances such as customs clearance or natural disasters. While we strive to ensure timely deliveries, we cannot guarantee specific delivery dates.

Order Tracking: Once your order has been shipped, you will receive a confirmation email containing tracking information. This will allow you to track the status and whereabouts of your package using the provided tracking number.

Undeliverable Packages: In the event that a package is undeliverable due to an incorrect address provided by the customer or if the package is unclaimed, it will be returned to us. Additional shipping charges may apply for re-shipment of the package.

Damaged or Lost Items: We take utmost care in packaging and shipping your orders. However, if your order arrives damaged or is lost in transit, please contact our customer service team immediately for assistance.

Changes to Shipping and Delivery Policy: NICE Group of Companies reserves the right to modify or update this Shipping and Delivery Policy at any time. Any changes made will be effective immediately upon posting on this page.

If you have any further questions or concerns regarding our shipping and delivery process, feel free to contact our customer service team.